RESPONSIBLE
PLAY
The thrill of the draw should always be a positive experience. Explore our support networks and tools to ensure your journey with us remains safe and responsible.
Our Commitment to Safety
1.1. Compete is designed to be a transparent and fair platform for luxury giveaways. While our draws are structured as free competitions, we recognize that any form of entry-based participation should be handled with care.
1.2. We are fully committed to ensuring our members play for the right reasons: for the excitement of the draw and the chance to win, never as a primary source of income or to escape personal difficulties.
Independent Support & Helplines
BeGambleAware
Free, confidential help and support for anyone worried about their gambling.
GamCare
The leading provider of information, advice and support for anyone affected by gambling.
Gamblers Anonymous
A fellowship of men and women who share their experience and strength to solve their common problem.
Self-Exclusion & Requested Bans
3.1. We provide a voluntary Self-Exclusion service for any member who feels they need a break or wish to stop participating entirely. This is a permanent decision that cannot be reversed once finalized.
To request a total platform ban, please email support@playcompete.co.uk with your account details and the subject line "SELF-EXCLUSION REQUEST".
- Once processed, your account will be permanently deactivated.
- You will be removed from all marketing mailing lists.
- Any attempt to create a new account will be blocked.
- Pending prize claims will still be processed following successful ID verification.
Protecting Your Play
4.1. Entry Caps: We enforce strict individual entry limits across all draws (e.g., 2,500 maximum tickets per user). These are in place to ensure fair odds for everyone and to prevent excessive participation.
4.2. Free Options: We prioritize accessibility by offering multiple free-to-play routes, including our Digital and Postal entry options, ensuring participation is never gated solely by financial commitment.
Need Immediate Support?
Our support team is trained to handle your concerns with absolute discretion and urgency. We are here to help you regain control.